• 17 Apr 2020 11:04 AM | Anonymous member (Administrator)

    Due to the limited flights between Japan and Australia/New Zealand at this time, international postal services are experiencing temporary suspensions and delays.

    Japan Post:

    (Japanese only information)

    As of April 10, delivery of EMS and Air mail to Australia is suspended. All types of mail to New Zealand is suspended.

    A previous version of this file is available in English here:

    Australia Post:

    On April 3, Australia post shared the following update regarding post to Japan:

    “Please be advised that we are experiencing international delivery delays into Japan of up to 2-4 weeks due to limited flights and government restrictions. Please note: Australia Post will suspend Economy Services for parcels into Japan effective 3 April and until further notice. Express and Standard Service for parcels will continue but there will be delays. Economy Services for letters will continue. Express items will be prioritised during this period. Australia Post continues to work closely with partner airlines and postal operators to try to move items as quickly as possible.”

    New Zealand Post:

    According to the latest update (April 3), International Express Courier service is available, but International Air and Courier services are temporarily suspended for deliveries to Japan.

    As the measures and restrictions to combat the COVID-19 pandemic continue to change daily, we recommend confirming the latest updates from these postal services before sending items overseas.

  • 08 Apr 2020 4:18 PM | Anonymous member (Administrator)

    On April 7, 2020, Prime Minister Shinzo Abe declared a state of emergency for the Tokyo metropolitan area, Osaka Prefecture, Saitama Prefecture, Chiba Prefecture, Kanagawa Prefecture, Hyogo Prefecture and Fukuoka Prefecture, to remain in place until May 6. This declaration will empower prefectural leaders to take further steps to prevent the spread of COVID-19 (Coronavirus), such as urging residents to stay at home, and restricting the operation of schools and other public institutions. Residents of these designated prefectures have been asked to refrain from non-essential outings, with exceptions for grocery shopping and access to other essential services. They should also avoid traveling to other parts of the country where possible.

     It was emphasised that these restrictions will not lead to “lockdowns” as seen in China and parts of Europe, and that the operation of essential services such as public transport will not be affected.

    In his address, Prime Minister Abe encouraged all residents of Japan to avoid the “Three Cs” (3つの密)

    • 1.       Closed spaces with poor ventilation (換気の悪い密閉空間)
    • 2.       Crowded places with many people nearby(多数が集まる密集場所)
    • 3.       Close-contact settings such as close-range conversations(間近で会話や発声する密接場所)

    A Japanese language version of the address is available on the Prime Minister's Office website:

  • 27 Mar 2020 10:12 AM | Anonymous member (Administrator)

    Thank you to Nozawa Onsen Village Office’s Tourism and Industry Division for donating to the ANZCCJ Australian Bushfire Disaster Relief Fund through their local fundraising efforts.

    Nozawa Onsen Village, located in the north of Nagano Prefecture, is known for its beautiful hot springs and ski fields, and attracts large numbers of tourists from Oceania each year. Upon hearing of the devastating bushfires in Australia, their local Village Office felt compelled to contribute to the recovery effort and setup collection boxes within the busy ski resort.

    Their kind donation will go toward aiding the recovery for bushfire affected communities. Please visit the Nozawa Onsen Tourism site for more information about this great destination.

  • 24 Mar 2020 4:53 PM | Anonymous member (Administrator)

    The New Zealand Government has released a new website, Unite Against COVID-19, to provide all the information New Zealanders need to know about COVID-19 in one place.

    Including explanations of New Zealand's four-level COVID alert system, information and advice for businesses, and help for those seeking financial assistance, this new website is a useful resource for anyone who wants to keep up-to-date on the latest developments.

  • 24 Mar 2020 4:36 PM | Anonymous member (Administrator)

    Due to the spread of COVID-19, various governments are now implementing new restrictions on travel. For those traveling to or from Japan, please take note of the below measures.

    1. A ban has been placed on foreign nationals travelling to Japan who have spent time in specific regions of specific countries in the previous 14 days. Please visit this page to confirm the listed regions.

    2. The cancellation of visas issued in certain listed countries and suspensions of the visa exemption system for certain listed countries are now in place. Please visit this page to confirm the listed countries.  

    3. All (both Japanese and foreign nationals) arriving from countries listed for visa restrictions must comply with the 14 day compulsory self-isolation at a location designated by the quarantine station chief and refrain from using public transportation.

  • 24 Mar 2020 4:31 PM | Anonymous member (Administrator)

    Due to the spread of COVID-19, The Australian Government is currently not allowing the entry into Australia of people who are not citizens, permanent residents or their families. All Australians - citizens, permanent residents and immediate family - will still be able to return to Australia.

    The Australian Government is advising Australians not to travel overseas due to COVID-19. If you are overseas and wish to return to Australia, do so as soon as possible by commercial means. Flight options may become less available. If you are unable to return to Australia or decide not to do so, follow the advice of local authorities and minimise your risk of exposure, including through self-isolation. More details here:

    If you are in Japan and concerned you may have COVID-19, you can call the Japanese Government’s free, 24-hour hotline to get details of the closest clinics and hospitals in English. The hotline number is 050-3816-2787.

    The Japan National Tourism Organization website provides up-to-date information and guidance regarding the current outbreak of COVID-19.

    The Australian Department of Health’s website is also a useful source for up-to-date general information about COVID-19.

    If you would like more information about returning to Australia from a region affected by COVID-19, please visit the Department of Home Affairs website.

    You can stay up to date with the Australian Government’s official travel advice on Japan through Smartraveller by subscribing. You’ll then receive an email update if the travel advice to Japan changes (Smartraveller subscription service).

    Follow the Australian Embassy in Tokyo Facebook and Twitter for any announcements and information relevant to Australians travelling in Japan.

    If you are traveling in Japan and need to seek consular assistance, please contact the Australian mission nearest to you.

    -Australian Embassy Tokyo

    -Australian Consulate-General Osaka

    The 24 hour Consular Emergency Centre in Canberra can also be contacted for assistance from anywhere in Japan on 03-5232-4111 or +81-3-5232-4111 (1300 555 135 within Australia).

  • 17 Mar 2020 6:07 PM | Anonymous member (Administrator)

    The Australian and New Zealand Governments are advising citizens and residents to reconsider their need to travel  at this time. It is recommended that those in Japan who wish to return to Australia or New Zealand do so as soon as possible by commercial means. 

    Please visit the following websites for more information and advice:

    Smartraveller (Australians): 

    SafeTravel (New Zealanders):

    Please be advised that major airlines such as Qantas, Jetstar and Air New Zealand are offering flexible flight changes and cancellations for customers with new or existing bookings. Please visit their official websites for more information.

  • 17 Mar 2020 11:05 AM | Anonymous member (Administrator)

    The first $30,000AUD donated to the ANZCCJ for the Red Cross Bushfire Relief appeal has been matched by one of our corporate sponsors for a total contribution of $60,0000! We wish to thank everyone again for their generosity and support for Australia during this unprecedented and trying time.

    ANZCCJ will continue to accept and pass on donations to the Red Cross appeal. If you wish to make a contribution, please email us at with your/company name and how much you would like to donate in JPY, and our team will reply to you with our bank details.
  • 13 Mar 2020 6:14 PM | Anonymous member (Administrator)

    On March 5, AustCham Korea and the Kiwi Chamber held a free webinar to update members and friends on the current situation surrounding COVID-19, its effects, and the economic outlook for Korea and the wider region.

    Dr. William Shin gave an informative overview of the medical situation, emphasising that information and statistics are constantly changing and it is therefore important to keep up-to-date with the developments. He stressed the necessity of personal hygiene to protect oneself from contracting COVID-19; regular hand washing, use of hand sanitiser with 60% alcohol content and avoiding touching one’s face, mouth and eyes.

    At the time of the webinar, Dr. Shin stated that there had been 83 countries with confirmed coronavirus cases. As COVID-19 continues to spread around the world it is likely to be very hard to contain the outbreak, but that many researchers are working hard on a vaccine.

    Dr. Shin explained that virus outbreaks can take a toll of mental health, with risk factors including information overload and the spread of fake news, loneliness from social distancing, plans affected by travel bans or other restrictions, or stigmatization of the infected. He recommended organisations ensure careful information management, on-site counselling, and communication with stakeholders.

    Among the measures recommended for businesses to protect themselves, it is important to identify key functions and the individuals required to support those functions, while minimizing health risks and putting plans in place should employees need to take leave of absence for quarantine or caregiving. Exploring options to split teams and work in alternative locations, and ensuring a robust travel policy were other measures recommended by Dr. Shin.

    Khoon Goh, Head of Asia Research for ANZ, focused on the economic impact of COVID-19 for South Korea. He noted that after the outbreak in Wuhan, China had seen significant success in containment of the virus. Wuhan were seeing an approx. 150 cases/day rate of increase while rest of China had seen a decrease in new cases and deaths, allowing overall restrictions to ease and businesses to resume operation. Goh emphasised that, as the cases were now confirmed across several other countries, COVID-19 was no longer a “China problem”, but one that would begin to have a global economic impact.

    Goh gave four examples of the main ways economies would be affected by COVID-19; the impact of significantly reduced tourist numbers from China, reduced trade activity from China, epidemic responses (closure of schools and businesses, travel restrictions), and the indirect impact from loss of consumer confidence and supply chain issues.

    In comparison to the MERS outbreak of 2015, Goh stated that the loss in Chinese tourism to Korea will likely take a longer time to recover; equivalent to the effect had by the ban on Chinese tour groups in 2016. The already significant effect on trade with China has lead to a slump in business confidence. With Daegu recording the majority of COVID-19 cases in South Korea, the impact on its usual 3% contribution to GDP will see a flow on for main industries as the city is locked down to contain the virus.

    At the time of the webinar, Goh predicted a fiscal deficit of 1.4% for South Korea, with a stimulus package predicted to mitigate this by 0.2%. The Bank of Korea had not yet cut rates, but may need as other countries around the world continued to do so. He emphasised that countries would need to come together to coordinate their fiscal response, with greater measures required for the longer it takes to contain the virus.

    ANZCCJ would like to thank AustCham Korea and the Kiwi Chamber for sharing access to this informative webinar.

  • 12 Mar 2020 6:14 PM | Anonymous member (Administrator)

    To keep informed on the ongoing situation surrounding COVID-19, we recommend the following resources for up-to-date, reliable information and advice.

    JNTO : Latest information about COVID-19 in Japan, government measures and travel advice.

    Australian Department of Health : General information about COVID-19, its symptoms and how it spreads.

    New Zealand Ministry of Health : Information for travellers or those recently entering New Zealand.

    Smartraveller : Advice for Australians in or travelling to Japan.

    SafeTravel  : Advice for New Zealanders in or travelling to Japan.

    Department of Home Affairs : Information for those returning to Australia from regions affected by COVID-19.

    JNTO Visitor Hotline (24hr) 050-3816-2787 : English language hotline that can provide information on clinics and hospitals for those who are concerned they may have COVID-19.

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The Australian and New Zealand Chamber of Commerce in Japan

  Phone : 03-4400-2972         Email :
  Opening Hours: 10:00AM - 5:00PM

Address (Since 01. Oct. 2020)
     UCF635 Win Aoyama, 2−2−15, Minami Aoyama, Minato-ku, Tokyo 107-0062

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